Return & Exchange Policy

Thank you for purchasing our merchandise at www.peppertree.us operated by Pepper Tree men’s designerwear (“Pepper Tree”).

In order to be eligible for a refund, you have to return the merchandise within 14 calendar days from date of arrival of your merchandise. The merchandise must be in the same condition that you receive it in (i.e. unworn, unwashed and have the original price tags attached) and undamaged in any way.

You will be responsible for shipping costs on RETURNED merchandise. 

Pepper Tree will be responsible for shipping costs on EXCHANGED merchandise.

After we receive your item, our team will inspect it and if satisfied that all above mentioned conditions are met, they will process your refund. The money will be refunded to the original payment account/method you have used during the purchase. Credit card payments may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact us at peppertree.grapevine@gmail.com.